Vitaligent is a holding company focused on promoting health and
happiness in each relationship - our guests, team, families, and
community. Our focus is on wellness, fresh juices & smoothies and
healthy meal options. Vitaligent owns 75+ Jamba Juice stores across
the United States.Overview:
The General Manager (GM) is responsible for the day-to-day store
operations and business results. The GM is responsible for staffing
the store, building sales, managing controllable costs, and labor,
consistently delivering top-notch guest service, and role modeling
our values and policies. The GM has earned the position by
consistently meeting and exceeding the fiscal and developmental
goals of their store as an AGM, or comparable experience externally
in a management role. GMs have prior management experience with a
track record of flexibility and adaptability to constant change and
may take on additional responsibilities within the
Understands and communicates the companys vision, mission and
Responsible for maintaining operational excellence in the
Responds to direction in an accurate and timely manner and
ensures the same compliance from the store team.
Recognizes and rewards outstanding performance of store team
Demonstrates effective leadership behaviors and continuously
improves leadership skills.
Other duties as assigned by the District Manager.
Strives for the ultimate guest service experience in keeping
with key performance indicators including surveys, shops, audits,
and speed of service.
Ensures store has adequate shift coverage at all times, while
adhering to scheduling and labor guidelines.
Supports the training of AGMs, Shift Leads, and Team Members to
successfully handle service issues and intervenes when
Motivates and mentors team members on providing guests with
product suggestions and information.
Educates and engages the community and store guests on all
products and services.
Adheres to and has knowledge of all company policies and
Maintains impeccable standards concerning store maintenance,
administration, and supplies.
Capable of ordering all operating supplies in a timely and
Provides regular performance feedback to all store personnel.
Supports and works with DM/HR on disciplinary action.
Communicates clearly, concisely, and accurately to ensure
effective shift operations and the overall operations of the
Follows all food safety, cash handling, and operations
procedures and policies and ensures that store team members comply.
Meets or exceeds all company compliance audits and evaluations.
Analyzes and measures business trends; develops and implements
plans to maximize sales and meet or exceed fiscal goals and
Markets the store and builds the brand from within the four
walls and outside of the store.
Resilient and Adaptable: reacts to change, ambiguity, and
uncertainty with openness and confidence; leads swiftly and
Demonstrates Accountability: accepts responsibility for ones own
performance/actions: follows through on commitments with a sense of
Strategizes and Drives for Results.
Serves and Inspires Others: inspires others to excel; rewards
and recognizes great performance.
Must be at least 18 years of age.
Must be able to work 40-45 hours per week; must be able to work
a variable of shifts (openings, mid-day shifts, and closing) from
week-to-week. Expected to have extensive knowledge of store
execution on all days and dayparts.
It is anticipated that exempt managers will need to work 40-45
hours per week to accomplish the assigned work.
Previous experience as an AGM with the company, or commensurate
Computer skills including some Microsoft software and register
Must have access to reliable transportation.
This job entails frequent exposure to high temperatures and
extreme cold. There is frequent contact/immersion of hands in water
and sanitation solutions; as well as contact with produce items,
dairy products, and frequent allergen-related items such as nuts,
citrus, peanut butter, etc.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job:
While performing the duties of this job, the employee is
regularly required to talk, hear and stand. The employee is
frequently required to reach, bend, stoop, scoop, pour, carry,
push, and lift objects up to 40lbs. There is substantial repetitive
motion of the wrists, hands, and fingers. Must be able to maneuver
in walk-in coolers and freezers.
This job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities
that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or